Reservations / Cancellations / Fees:
ALOHA! Thank you for booking your stay with the Aloha Junction Bed & Breakfast.
For security measures, the Aloha Junction requires a valid credit card number and signature on file to preauthorize your reservations and any damages. Your confirmation signals your agreement to this policy.
CHECK IN - 3 PM
CHECK OUT - 11 AM
- It’s always best to pre-arrange any Early Check-Ins or Late Check-Outs by calling ahead. (808-987-6499)
- Cleaning fees will be applied every 3 days of stay unless arranged otherwise.
Deposits:
- Guest pre-authorises a non-refundable deposit of 30% of the stay to be charged to their credit card at the time of reservation.
Cancellation and Prepayment policy:
- The guest pre-authorises a prepayment of the total price of the reservation in the 7 days before arrival.
- The guest can cancel Free of charge 7 days before the booking date, less the non-refundable deposit.
- Guests are allowed to change dates for the same or higher price units as their original booking up to 3 days before check-in
- There will be no refunds for early departures.
- Cancellation exceptions: Grace Period – there will be no fees charged for bookings cancelled within 4 hours of booking.
Fees:
- $80 cleaning fee will be applied after checkout or every 3 days, unless otherwise declined by the guest.
- Pet fee is $35/night per pet.
- An additional guest fee is $35/night + taxes if not included in the reservation.
- $80 for extra Service call: room lock outs; over lfowing toilets, overloading the circuit breaker. Example: Using 3 or more appliances at a time, such as the Hair dryer/Microwave/Heater, may cause a fuse to blow.
NATURAL OCCURRENCES: Tropical Storms, Hurricanes or other Natural Occurrences
- During times of "Natural Disaster" or "unusual circumstances" in general, no refunds will be given unless Civil Defense or local authorities order mandatory evacuations on the day/s of your occupancy in Volcano.
- Example: Cancelling due to stormy weather or island flooding.
- Any unused portion of the rent will be applied to a future booking.
- FYI: Aloha Junction B&B has solar lights and flashlights on site to help with electrical and plumbing needs during "blackouts".
FREEBIES:
- WIFI - High speed. Password for the entire house is: Aloha96785
- Roku TV
- Early luggage drop-off on lanai is permissible.
- Guest Rooms will be provided with some complimentary goodies such as Keurig coffee & tea pods, creamers & sugar + assortment of other items.
NON-SMOKING Facility
- Guests will be charged $500 for smoking or vaping inside the house. This charge is for cleaning, deodorising, or other smoke-related maintenance.
CONSERVATION POLICIES
- Please do not leave the heater running all day.
- Observe all water restriction notices when posted due to unforeseen drought... yes, even rainforests experience drought!
- We have scheduled pest control every month, but we also ask you to please check your luggage and even your cars for unwanted pests before unloading.
KEYS
- Door codes with Remote locks have been installed on your doors.
- If there are keys, please leave them on the kitchenette counter.
DISCLAIMER:
- Renter agrees to hold Property Manager and/or Property Owners harmless and agrees to indemnify the Property Manager and/or Property Owners for legal expenses or payment of claims arising out of bodily injury, personal property damage, personal injury occurring on or about the premises, robbery, vandalism, acts of God, inclement weather conditions, or accidents related to fire.
DAMAGES
- An overloaded electrical circuit is a serious issue and may trip the fuse box. Examples are using multiple appliances such as the hairdryer, room heater, microwave, electric skillets & coffee makers at the same time. Service calls for blown fuses: $80
- AJBB reserves the right to charge guests the cost of rectifying soiling or damage beyond all normal wear and tear of their linens, towels, walls or furniture.
- Should damages come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit/debit card or send an invoice for the amount to the registered address.
