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Aloha Junction Terms & Conditions

 

Policies

Reservations / Cancellations / Fees:

ALOHA! Thank you for booking your stay with the Aloha Junction Guesthouse.

For security measures, the Aloha Junction requires a valid credit card number and signature on file to preauthorize your reservations and any damages. Your confirmation signals your agreement to this policy.

CHECK-IN - is anytime after  4 PM

CHECK OUT  11:00 AM

  • It’s always best to pre-arrange any Early Check-In or Late Check-Outs by calling ahead. (808-987-6499)
  • Cleaning fees will be applied every 3 days of stay.

DEPOSIT / CANCELLATIONS / FEES / EARLY DEPARTURES - please read carefully.

Deposits: A deposit equal to 40% is charged if the booking is made more than 7 days before check-in. Bookings received 7 days or less before check-in are charged at 100% and are not refundable. 

Cancellations:

  • Travelers who cancel 1 week or more before 11:00 PM HST on the day of check-in loose their 40% deposit 
  • Travelers who cancel less than 1 week before 11:00 PM HST on the day of check-in (including no-shows) are charged 100% of the booking amount.
  • No refunds for tropical storms or other extreme conditions unless Civil Defense mandates evacuations on the days of your occupancy at the B&B. 
  • Renter understands that the Property Manager reserves the right to refuse service at any time at their discretion.
  • If upon arrival or during a Guest's stay issues arise with the property such as cleaning or maintenance the Guest is responsible for notifying the Property Manager as soon as possible. There will be no refunds given for issues the Guest didn't allow the Property Manager to promptly inspect and resolve.
  • No refunds for early departure.

Fees: 

  • $80 cleaning fee will be applied after check out or every 3 days.
  • Pet fee is $35/night per pet.
  • Additional guest fee is $35/night + taxes if not included on reservation.
  • FYI: Using 3 or more appliances at a time Examplel: Hair dryer/Microwave/Heate may cause a fuse to blow. ...Service Calls are $80/hour.

NATURAL OCCURRENCES: Tropical Storms, Hurricanes or other Natural Occurrences

  • During times of "Natural Disaster" or "unusual circumstances" in general...no refunds will be given unless Civil Defense or local authorities order mandatory evacuations on the day/s of your occupancy in Volcano.
    • Example: Cancelling due to stormy weather or  island flooding  
  • Any unused portion of the rent will be applied to a future booking.
  • FYI: ALoha Junction Guest House has solar lights, and flashlights onsite to help with electrical and plumbing needs during "blackouts".

FREE ZONES

  • WIFI - Password for the entire house is: Aloha96785 
  • Early luggage drop off on lanai are permissible. 
  • Breakfast Gift Basket filled with Keurig coffee pods, creamers & sugar + assortment of oatmeal, granola bars. 

NON-SMOKING Facility

  • Guests will be charged $500 for smoking or vaping inside the house. This charge is for cleaning, deodorizing or other smoke-related maintenance.

CONSERVATION POLICIES

  • Please do not leave appliances running unattended.
  • Observe all water restriction notices when posted due to unforeseen drought...yes even rainforests experience drought!
  • We have scheduled pest control every month but we also ask you to please check your luggage and even your cars for unwanted pests before unloading.

KEYS

  • Remote locks have been installed on your doors. 
  • Please leave  keys in the door uponor Drop  Box located on the front corner of the house upon leaving.

DISCLAIMER:

  • Renter agrees to hold Property Manager and/or Property Owners harmless and agree to indemnify the Property Manager and/or Property Owners for legal expense or payment of claims arising out of bodily injury, personal property damage, a personal injury occurring on or about the premises, robbery, vandalism, acts of God, inclement weather conditions, or accidents related to fire.

DAMAGES

  • An overloading electrical circuit is a serious issue and may trip the fuse box. Examples are using multiple appliances such as the hairdryer, room heater, microwave, electrical skillets & coffee makers at the same time. Service calls for blown fuses: $80
  • AJBB reserves the right to charge guests the cost of rectifying soil or damages beyond all normal wear and tear of their linens, towels walls or furniture.
  • Should damages come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit/debit card or send an invoice for the amount to the registered address.