POLICIES

Check-in is between 3:00 pm - 6:00 pm

Please check in before touring the National Park.
Late arrivals, please call to arrange for gate and remote control.
Luggage drop offs permitted with prior consent from owners. .

Check-out is before 10:00 am. Please leave keys in your door and return the gate remote to owner before leaving. There will be a $50 fee for forgotten or misplaced remotes.

Cancellations

Please notice our lenient 24 hour cancellation policy....with the exceptions of holidays and Merrie Monarch where a 6-weeks notice for cancellation is required. Within 24 hours, full charges apply, including taxes. During Holidays & other peak seasonal times- refunds will be given ONLY after a room or rooms can have been re-rented.

Pet Fees

We are Pet friendly. A Pet Fee of $25.00 will be charged for any accompanying pets at our establishment. * We have 2 friendly medium-size dogs plus numerous free-range chickens and geese. (No cats).

Messages and Mail

Messages and mail can be received through our office. We do not deliver messages unless except in cases of extreme emergency (death, accident, serious illness). After hours emergency calls should be directed to our emergency number (808) 967 7912.

Items Left At Rentals

Aloha Junction Bed and Breakfast will not be responsible for personal items left in the rooms. A $15.00 service charge and COD costs are required if you request Aloha Junction Bed and Breakfast to pick up and mail items left in the rooms. Any items found in rooms that are not claimed within 30 days will be donated to charity.

Taxes

Local general excise and transient accommodations taxes are calculated on the basis of the gross amount of rent. These taxes amount 13.42% plus a 1.58% credit card fee which are due upon arrival.

OTHER POLICIES:

Supervised, quiet, well-behaved children always welcome! Okay to drop off your luggage early.Breakfast is served around 8:00 a.m.Special diets are taken into consideration with prior notice

Early departure

Should it be necessary for you to depart earlier than your confirmed departure date, you will be responsible for the full amount of your booking, unless we are able to re-rent the remainder of your reservation.

Complimentary popcorn and hot tea available upon arrival.

There's still a bit more small print.... Smoking is permissible in the parking lot - just NOT inside the house or on the porches.

For your safety, we have installed smoke detectors in every bedroom. If you hear the smoke alarm, please exit the house promptly. If you hear annoying beeps, please call us to replace batteries.Quiet hours are from 11 P.M. - 8 A.M.Replacement/repair fee for damaged or stolen property will be charged to the registered guest.Complimentary flashlights, back-packs, rain jacks, and a first-aid kits available first-come, first serve basis. You are responsible for batteries, although most come equipped.

Directions if driving from HILO

• Get on Hwy 11 and drive up Volcano Village past the 26 miles

  South toward the Hawaii Volcanoes National Park.

   
• You will see signs to your right that say GAS-FOOD-LODGING
• At the 27.75 mile marker is HAUNANI RD to the right
• Go one block down to the stop sign.
• Turn LEFT onto the Old Volcano Road.
• Pass in front in front of Volcano Store
• Look for the ALoha Junction B&B sign on the road 
• Take immediate RIGHT at the sign ~ our road is above Volcano Store parking lot and BEFORE Post Office.

We look forward to meeting you soon!